How can I pay for my order?
Any of the following cards may be used to pay for your order: Visa Debit (Delta), Maestro UK, MasterCard, Visa Credit.
Gift cards are not a payment option online. If you wish to order using a gift card, please call 01945 474594. If payment is being made in part or whole by gift card, a gift card can only be applied to an order once. If the gift card is added to an order and the same order is later edited and increased in value, further funds from the same gift card cannot be taken even if subsequent funds are available.
If payment details have been given, we will charge your card at point of order.
Do I need ID if I collect my order?
All customers collecting an order, whether the registered customer or a third party, will be asked to provide a form of identification for the person who is paying for the order. The identification must match the cardholder name shown in the payment details on the checkout page. The card itself will not be required.
Can I use a card under a different name to pay for my online order?
Yes, as long as you have the cardholder's permission and have updated the billing address during checkout to match the cardholder's.
What happens if my card is used fraudulently?
Through your bank or credit card provider, you may be entitled to cancel a payment or have such sums re-credited to your payment card where fraudulent use of your payment card has been made by another person not acting on your behalf.
Payment Security Policy
We will treat all your personal data as confidential. We will keep it on a Shopify secure server and fully comply with all applicable privacy regulations and consumer legislation. If you would like to read more on how we collect, where we collect or how we use your personal information, please see our Privacy Notice here. You can also find information in the Privacy Notice on how to stop receiving marketing information.
Credit Card safety when shopping online
The Sweet Things Savoury website uses Secure Sockets Layer (SSL) technology to encrypt your details as they are being transmitted to us. This technology is designed to minimise the risk that someone else could breach your privacy when shopping online with us.
Your payment details are held by us in a secure encrypted server and access to this data is secured by Shopify.
Errors/shortages, not fulfilling orders
If there are errors or shortages in what we supply to you, we ask that these are brought to our attention as soon as possible and preferably within 24 hours after the delivery or collection.